Legal
Terms of Service
HSEQ ConsultHub is provided by HSEQ ConsultHub Ltd. When you accept the Terms of Service, you accept the documents on this page that apply to you. Completing a workflow or signing an agreement does not certify legal compliance. The customer organisation remains the duty holder. The platform does not offer advice.
Last updated 10 October 2026.
Client and report-only users
You may use HSEQ ConsultHub through a consultancy firm or under a signed Client-Funded contract. A signed client contract prevails. These documents apply to you and your organisation:
Verification registrants
You register after an invitation from a third-party provider. These documents apply to your organisation:
Consultancy firms
If you have a signed counterpart of the Consultancy Platform Agreement with HSEQ ConsultHub Ltd, that counterpart applies. Using the platform as a consultancy firm is otherwise acceptance of these published documents, including the Consultancy Platform Agreement:
- Consultancy Platform Agreement
- Terms of Service
- Platform Services and Service Levels
- Access and Transition Terms
- AI Services and HelpBot Terms
- Account Closure, Export and Retention Policy
- Applicable Module Terms
- Payment Terms
- Billing and Usage Terms
- Data Processing Agreement
- Service Level Statement
- Retention and Deletion
- Sub-processors
- Security
- Acceptable Use Policy
- Fair usage policy
- Privacy Policy
All documents
- End-Client Access Terms
The basis on which a client organisation uses HSEQ ConsultHub. A signed client contract prevails where one exists.
Client organisations and their users
- Verification Access Terms
The basis on which an organisation uses HSEQ ConsultHub Verification after an invitation.
Verification registrants and their organisations
- Consultancy Platform Agreement
The master contract between HSEQ ConsultHub Ltd and each consultancy firm that uses the platform.
Consultancy firms
- Data Processing Agreement
How personal data is processed and protected when a consultancy firm uses HSEQ ConsultHub.
Consultancy firms
- Service Level Statement
Expected platform availability, support response and maintenance approach.
Consultancy firms
- Retention and Deletion
How long HSEQ ConsultHub keeps workspace records, when archived clients are deleted, and what happens when a user is removed.
Consultancy firms and client organisations
- Sub-processors
The material service providers HSEQ ConsultHub Ltd uses to run the platform.
Consultancy firms and client organisations
- Security
The access and incident controls HSEQ ConsultHub actually uses.
Consultancy firms and client organisations
- Terms of Service
The operative terms incorporated into a signed platform contract. /terms remains the public hub.
Signed contract parties and authorised users
- Platform Services and Service Levels
What the hosted software does and does not do, and the operational service limits.
Signed contract parties
- Access and Transition Terms
How access is granted, locked, funded and transferred.
Signed contract parties
- AI Services and HelpBot Terms
How AI-assisted drafting works, what it must not do, and how allowances are applied.
Signed contract parties and authorised users
- Account Closure, Export and Retention Policy
How month-end closure, organisation export and retention actually operate.
Signed contract parties
- Applicable Module Terms
How Modules are assigned or subscribed without creating a new full contract or unpublished prices.
Signed contract parties
- Payment Terms
Due dates, mid-month charges, payers and locks. Amounts stay on the Owner price book.
Signed contract parties
- Fair usage policy
How we expect the platform to be used. Commercial amounts stay on the agreed pricing schedule, not on this page.
Consultancy firms
Questions about these terms? Use the contact form.