1. Purpose and status
This Consultancy Platform Agreement is the published website contract between HSEQ ConsultHub Ltd (“HSEQ ConsultHub”, “we”) and the consultancy firm that uses HSEQ ConsultHub (“the consultancy firm”, “you”). Where a signed Consultant Platform Agreement exists, that signed agreement prevails for the parties named in it.
Creating a consultancy workspace, completing invitation setup as a consultancy administrator, or otherwise using the platform as a consultancy firm is acceptance of this published agreement until a signed counterpart is executed. The unsigned-contract lock is not released, and the space is not contract-active, until the customer signs and the Platform Owner countersigns the same frozen package.
This is a software platform. Completing a workflow, generating a document, receiving an output or signing an agreement does not certify legal compliance. The customer organisation remains the duty holder for its legal and regulatory duties. The Provider is not appointed as competent person, professional adviser, consultant, sub-consultant, principal designer, principal contractor or other statutory dutyholder. Platform outputs, including AI drafts, are not advice and must be reviewed by a competent person before they are relied on or put in force.
2. Parties and appointment
HSEQ ConsultHub Ltd provides the HSEQ ConsultHub software-as-a-service platform, including consultancy workspaces, client workspaces, purchased modules, billing calculations, Verification routing where enabled, and related infrastructure.
The consultancy firm is appointed as an independent professional service provider to its own clients. The consultancy firm is not an employee, partner, joint venturer or agent of HSEQ ConsultHub Ltd, and must not hold itself out as such.
3. Licence
Subject to this agreement and payment of applicable fees, HSEQ ConsultHub Ltd grants the consultancy firm a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the platform during the term for legitimate HSE, quality, compliance, reporting, health check, Verification and related administration for the consultancy firm and its authorised end clients.
The consultancy firm must not copy, reverse engineer, resell, scrape, lease, frame, or commercially exploit the platform except as this agreement allows. A consultant or client mark may appear beside the HSEQ ConsultHub mark. The HSEQ ConsultHub mark stays visible. Workspace branding does not transfer ownership of the platform, software, design, workflows or documentation.
4. Consultancy firm responsibilities
The consultancy firm must:
- Keep administrator, consultant and client access accurate, and remove access promptly when it is no longer required.
- Make sure its users and end-client users follow the Acceptable Use Policy and the access terms that apply to them.
- Remain responsible for professional advice, interpretation of platform outputs, client onboarding, module allocation, support levels and its own contracts with end clients.
- Pay platform fees in accordance with the Billing and Usage Terms and the agreed pricing schedule.
- Not treat a demonstration sandbox as a live client workspace, and not use the platform to store unnecessary special category data.
- Keep billing, legal and administrator contacts current.
5. HSEQ ConsultHub responsibilities
HSEQ ConsultHub Ltd will provide the platform with the security, isolation and processing measures described in the Data Processing Agreement, and with the availability and support approach described in the Service Level Statement.
HSEQ ConsultHub Ltd does not guarantee a percentage uptime, uninterrupted access, error-free operation, legal compliance, certification outcomes, or collection of the consultancy firm’s own client invoices. Service credits are not offered unless a signed counterpart says otherwise.
6. Clients, report-only users and Verification
Client organisations may have a signed two-party contract with HSEQ ConsultHub Ltd. Where that signed contract exists, it prevails. The End-Client Access Terms apply to invitation setup, report-only use, and any point not covered by the signed contract. Report-only users submit assigned reports using a PIN, a QR code or the mobile app.
Verification access is invitation-led and is governed by the Verification Access Terms. The registering organisation remains the duty holder. Award status may be shared with the originating provider as described in those terms and the Privacy Policy.
Verification registrants do not purchase the SaaS subscription from HSEQ ConsultHub Ltd. Platform charges for a client organisation are collected from the recorded payer under the signed contract and the Billing and Usage Terms.
7. Demonstration sandbox
Each consultancy workspace may include one demonstration sandbox client. The sandbox is excluded from monthly capacity billing. Documents uploaded to the sandbox become due for deletion three days after upload. The sandbox is not a live client workspace, must not be used for a real client’s records, and must not be archived, migrated or converted into a billed client.
8. Modules and changes to the platform
Client modules are not included in the consultant space charge. Live examples include inspections, project management, document control, asset and plant with statutory examination tracking, health check, H&S reporting, training, workforce and Verification. Other catalogue modules may be disabled or unpublished.
HSEQ ConsultHub Ltd may update functionality, interface, access controls and workflows. Some modules described in promotional or roadmap material may not be available. Temporary unavailability may occur during maintenance or incident response.
HelpBot may draft content. The consultancy firm must review that draft. HelpBot is not the in-force author and must not accept residual risk or put a record in force. The platform uses company-level allowances and hard stops. It does not raise separate AI usage invoices.
9. Fees, invoices and suspension
Fees are calculated under the Billing and Usage Terms and the consultancy firm’s agreed pricing schedule. Amounts are not published in this agreement. Monthly capacity charges start only when the consultancy has at least one active, non-sandbox client workspace.
Recurring charges are invoiced in arrears. The invoice is generated on the 1st day of the new month for the usage of the month before. The payer has a defined period in which to pay before paid activities may be restricted. Payment terms are 30 days unless specific payment terms are set for that client. A subscription taken on mid-month is pro rata on that invoice. The platform does not raise separate AI usage invoices. Other invoice, VAT, collection, true-up, repurchase-block and query rules are in the Billing and Usage Terms and the Payment Terms.
The payer payment restriction does not apply on the invoice date. If an invoice remains unpaid from the start of the calendar day after the stored due date, HSEQ ConsultHub Ltd may apply the payer payment restriction, including client and report-only access, until the undisputed amount is paid or this agreement is terminated. Removing one lock does not remove another.
10. Term and termination
This agreement starts when the consultancy firm first accepts it and continues until terminated.
Where a signed Consultant Platform Agreement exists, closure follows that agreement and takes effect at the end of the current calendar month in Europe/London. Where only this published agreement applies, either party may terminate for convenience by giving at least 30 days’ written notice, taking effect at the end of the then-current billing period unless the notice states a later date.
If the consultant space closes, remaining client spaces are not deleted. Billing responsibility does not transfer until the incoming payer accepts, a replacement Client Agreement is executed, and payment setup is completed. The platform does not automatically convert those spaces, open a support migration case, or run a grace period.
HSEQ ConsultHub Ltd may terminate or suspend with immediate effect if the consultancy firm commits a material breach that is not remediable, or that is remediable and is not remedied within 14 days of written notice; becomes insolvent; materially breaches the Acceptable Use Policy; or remains unpaid after the period described in the Billing and Usage Terms.
The consultancy firm may terminate with immediate effect if HSEQ ConsultHub Ltd commits a material breach that is not remediable, or that is remediable and is not remedied within 14 days of written notice.
On termination, the consultancy firm’s licence ends. The consultancy firm must stop using the platform except for any export window in the Data Processing Agreement. Accrued fees remain payable. Clauses that by their nature should survive, including confidentiality, intellectual property, liability, indemnity and governing law, continue.
11. Data protection and export
The Data Processing Agreement forms part of this agreement. On expiry or termination the consultancy firm may give a written instruction to return or delete personal data processed on its behalf, completed within 90 days except where law requires retention, as set out in that DPA.
12. Confidentiality
Each party must keep confidential the other party’s non-public business, technical, pricing, security and client information obtained through the platform or this agreement, and use it only to perform this agreement. This does not apply to information that is public other than by breach, independently developed, lawfully received from a third party, or required to be disclosed by law (in which case the disclosing party will give notice where lawful).
13. Intellectual property
All intellectual property rights in the platform, software, structure, workflows, templates, visual design, documentation and branding of HSEQ ConsultHub remain owned by HSEQ ConsultHub Ltd or its licensors.
Client data entered by or on behalf of the consultancy firm or its end clients remains subject to the DPA and the relevant access terms. Platform-generated outputs may be used by the consultancy firm and its end clients internally for the agreed compliance purpose during the term.
14. Warranties
Each party warrants that it has authority to enter into this agreement. The consultancy firm warrants that it will use the platform lawfully and that it has a lawful basis for personal data it instructs HSEQ ConsultHub Ltd to process.
Except as set out in this agreement, and except for terms that cannot legally be excluded, the platform is provided as a software tool without warranty that it is fit for a particular legal, insurance, tender or certification outcome.
15. Liability
Nothing in this agreement excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded.
Subject to that, neither party is liable to the other for loss of profit, business, goodwill, anticipated savings, or any indirect or consequential loss.
Subject to the same, HSEQ ConsultHub Ltd’s total liability to the consultancy firm arising out of or in connection with this agreement, whether in contract, tort (including negligence) or otherwise, is limited to the fees paid by the consultancy firm to HSEQ ConsultHub Ltd for the platform in the twelve months immediately before the claim.
HSEQ ConsultHub Ltd is not liable for professional advice given by the consultancy firm, for an end client’s operational decisions, or for a third party’s reliance on a Verification award.
16. Indemnity
The consultancy firm must indemnify HSEQ ConsultHub Ltd against loss, damage, cost and reasonable legal expense arising from the consultancy firm’s or its users’ breach of this agreement, the Acceptable Use Policy, or applicable law, or from content submitted to the platform, except to the extent caused by HSEQ ConsultHub Ltd’s own negligence or wilful default.
17. Order of documents
The following documents apply together. If they conflict, the earlier item in this list prevails for the subject it covers: (1) a signed written counterpart of this agreement and its pricing schedule, if one exists; (2) this Consultancy Platform Agreement; (3) the Billing and Usage Terms; (4) the Data Processing Agreement; (5) the Acceptable Use Policy; (6) the Service Level Statement; (7) the End-Client Access Terms and Verification Access Terms, which bind those audiences rather than replacing this agreement; (8) the Privacy Policy, which explains privacy notices and does not reduce the duties in this agreement.
18. Notices, assignment and entire agreement
Notices under this agreement may be sent to the consultancy firm’s current administrator email address on the platform and to info@sinclairsafetysolutions.co.uk for HSEQ ConsultHub Ltd, or by the contact form at /contact. Email notice is given when sent, unless the sender receives an immediate delivery failure.
The consultancy firm may not assign or transfer this agreement without HSEQ ConsultHub Ltd’s prior written consent. HSEQ ConsultHub Ltd may assign this agreement to a successor of its platform business.
This agreement and the documents listed in the order of documents clause are the entire agreement for the platform between the parties. They replace earlier discussions about the same subject. Neither party relies on any statement not set out in those documents, except for fraud.
19. Schedule 1 — Pricing schedule
The price of each billing component is set out in the consultancy firm’s agreed pricing schedule. That schedule may be a signed document, an owner-configured pricing record applied to the consultancy, or another written confirmation from HSEQ ConsultHub Ltd. No amount in this agreement is a published price.
Promotional, waived or introductory arrangements are effective only if agreed in writing by HSEQ ConsultHub Ltd and do not amend this agreement permanently unless expressly extended in writing.
20. Schedule 2 — Optional signed counterpart
The parties may sign a counterpart of this agreement, including the pricing schedule, in writing or by a method that identifies the signatory and indicates agreement. Signing is not required for this published agreement to bind a consultancy firm that uses the platform.
21. Changes to this document
HSEQ ConsultHub may update this Consultancy Platform Agreement from time to time to reflect platform changes, legal requirements, security improvements or commercial developments. The date at the top of the published page is the current version. Continued use of the platform after that date is acceptance of the updated document, except where a signed written agreement with HSEQ ConsultHub Ltd says otherwise.
22. Governing law
This Consultancy Platform Agreement is governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute arising out of or in connection with it, except that HSEQ ConsultHub Ltd may seek injunctive or other relief in any court of competent jurisdiction to protect its intellectual property, confidential information or platform security.