1. Purpose
This document applies to HelpBot and any other functionality that generates, analyses, transforms or recommends content using artificial intelligence. On this Platform that assistant is HelpBot.
This is a software platform. Completing a workflow, generating a document, receiving an output or signing an agreement does not certify legal compliance. The customer organisation remains the duty holder for its legal and regulatory duties. The Provider is not appointed as competent person, professional adviser, consultant, sub-consultant, principal designer, principal contractor or other statutory dutyholder. Platform outputs, including AI drafts, are not advice and must be reviewed by a competent person before they are relied on or put in force.
2. Drafts only
HelpBot may draft content. The user must review that draft. HelpBot is not the in-force author and must not accept residual risk or put a record in force.
AI output may be incomplete, inaccurate, outdated or unsuitable. It does not constitute legal, safety, compliance or other professional advice. The Provider does not warrant that an AI output is complete, accurate or fit for a particular purpose.
3. Allowances and no usage invoices
AI Services may be subject to company-level allowances, rate limits, fair-use controls and temporary hard stops. Applicable limits shall be visible in the Platform. Where a limit is reached, the Provider may temporarily restrict AI Services.
The Platform does not raise separate AI usage invoices. No price is published in this document.
4. Lawful use
Personal data, confidential information or special-category data may be submitted only where the customer has a lawful basis, appropriate authority and a genuine operational need.
AI Services must not be used to make solely automated decisions producing legal or similarly significant effects unless expressly permitted by the Provider and applicable law.
5. Changes to this document
HSEQ ConsultHub may update these AI Services and HelpBot Terms to reflect platform changes, legal requirements, security improvements or commercial developments. The date on the published page is the current version. A later version shall not retrospectively alter a frozen signed contract unless that contract permits the change or the customer gives any required acceptance.
6. Governing law
These AI Services and HelpBot Terms is governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that HSEQ ConsultHub Ltd may seek injunctive relief in any competent court to protect the Platform, confidential information, Data or intellectual property.