1. Purpose
This document states the payment rules incorporated into a signed contract. The published Billing and Usage Terms describe consultancy billing mechanics and must not be read as a second price list. No price, tax rate or insurance amount is published here.
This is a software platform. Completing a workflow, generating a document, receiving an output or signing an agreement does not certify legal compliance. The customer organisation remains the duty holder for its legal and regulatory duties. The Provider is not appointed as competent person, professional adviser, consultant, sub-consultant, principal designer, principal contractor or other statutory dutyholder. Platform outputs, including AI drafts, are not advice and must be reviewed by a competent person before they are relied on or put in force.
2. Who pays
The recorded payer pays Platform charges. The Platform never invoices both parties for the same workspace item. The Provider does not collect a Consultant’s separate professional-service invoice.
3. Due date and the time to pay
Recurring charges are invoiced in arrears. The invoice is generated on the 1st day of the new month for the usage of the month before. The payer has a defined period in which to pay before paid activities may be restricted. That period ends at the stored due date.
Payment terms are 30 days unless specific payment terms are set for that client.
The payer payment restriction does not apply on the invoice date. It may apply only from the start of the calendar day after the stored due date. A genuine dispute does not suspend payment of any amount that is not genuinely disputed.
4. Mid-month charges
Where a recurring purchase is completed after the first day of a calendar month, access is granted immediately. A subscription taken on mid-month is pro rata on the invoice generated on the 1st for the usage of that month.
5. What is not charged separately
The Platform does not raise separate AI usage invoices. Unpublished or unauthorised charges may not be created or enforced by an automated process.
6. Methods, credits and locks
The payer may be required to maintain Stripe, GoCardless or another Provider-approved payment method. Failure to maintain a valid method may result in the payer payment restriction.
Credits may be issued at the Provider’s discretion. They are not cash, are not transferable, may expire where stated, and may be applied against future charges.
The locks the Platform operates are the unsigned-contract lock, the payer payment restriction, and month-end closure archive. The payment restriction follows the stored due date and the calendar-day-after rule above.
7. Changes to this document
HSEQ ConsultHub may update these Payment Terms to reflect platform changes, legal requirements, security improvements or commercial developments. The date on the published page is the current version. A later version shall not retrospectively alter a frozen signed contract unless that contract permits the change or the customer gives any required acceptance.
8. Governing law
These Payment Terms is governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that HSEQ ConsultHub Ltd may seek injunctive relief in any competent court to protect the Platform, confidential information, Data or intellectual property.