1. Purpose
This document explains access, funding-model change and consultant replacement. It is the same document whichever approved contract a company signs.
This is a software platform. Completing a workflow, generating a document, receiving an output or signing an agreement does not certify legal compliance. The customer organisation remains the duty holder for its legal and regulatory duties. The Provider is not appointed as competent person, professional adviser, consultant, sub-consultant, principal designer, principal contractor or other statutory dutyholder. Platform outputs, including AI drafts, are not advice and must be reviewed by a competent person before they are relied on or put in force.
2. Access until execution
Until both signatures are recorded, the space remains locked except for signing screens, company-profile screens needed to complete the contract, and limited report-only PIN or QR access where that path exists. Demonstration and sandbox spaces are not assigned a contract.
3. Funding models
Where a Client is Consultant-Funded, Platform charges are payable by the Consultant. The Client cannot buy or pay for Modules on the Platform. The Provider does not collect the Consultant’s separate invoice to the Client.
Where a Client is Client-Funded, the Client is the platform payer and may subscribe to Modules offered on the Platform. A later move to consultant-funded status requires the Consultant-Funded Client Contract and is available on HSEQ ConsultHub only.
Billing responsibility does not transfer until the incoming payer accepts, a replacement Client Agreement is executed, and payment setup is completed. The Provider does not automatically convert a space, open a support migration case, or run a grace period.
4. Authority and take-over
The Provider may rely on instructions from the Primary User, an authorised administrator, an authorised director or owner, a Super User, or a consultant administrator acting within its authorised scope.
Where a Module allows it, a Consultant may use a temporary take-over for that Module only. That is not a general right to operate the Client’s business. Consultant access may be removed when authority ends, security requires it, the funding model changes or a replacement Consultant is appointed.
5. Primary User
A transfer may be made by the existing Primary User, an authorised administrator, an authorised director or company owner, or a Super User. The Provider may require evidence of identity, authority or ownership and may suspend or refuse a transfer while a dispute or security concern remains unresolved.
6. Changes to this document
HSEQ ConsultHub may update these Access and Transition Terms to reflect platform changes, legal requirements, security improvements or commercial developments. The date on the published page is the current version. A later version shall not retrospectively alter a frozen signed contract unless that contract permits the change or the customer gives any required acceptance.
7. Governing law
These Access and Transition Terms is governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that HSEQ ConsultHub Ltd may seek injunctive relief in any competent court to protect the Platform, confidential information, Data or intellectual property.